Recommended Technology Platform

At Fortress Telecom, we work hard to build what we call our “Recommended Technology Platform”. We know that using products across this platform will give you a great platform to operate your business from (we know this because we “Eat our own dog food” and use MOST of the services below to run our own company).

Our engineers are trained in and keep up to date with technology across this core set of products to make sure that we can quickly, efficiently and expertly assist you with working with those products.

We also maintain a strong network of contract engineers that we can call on for specific expertise in high level or advanced customization of these core services.

With that said, our offering may change from time to time since we are always ensuring we are supporting the best technology stack on the market for our clients.

  • Lenovo Thinkpad Laptops and Accessories
    • Intel i5+ Processor (Get work done quick)
    • 250GB+ Solid State Drive (Stores Data)
    • 16GB+ RAM (Supports multiple apps)
    • 3 Year Warranty (piece of mind)
  • Logitech Keyboards, Mice and Webcams
  • Microsoft Windows 10 and above
  • Microsoft Office 365
  • Lastpass Password Manager
  • Quickbooks Online
  • 3CX Phone System v18 and above
  • Yealink IP Phones
  • Networking Devices
    • Home & Micro-business: Eero
    • Small Office: Ubiquiti
    • Enterprise: Sophos
  • Peplink LTE Routers
  • Wilson Cellular Amplifiers and Antennas
  • Eaton Battery Backups
  • Corning Fiber Optics
  • Ring Cameras and Alarm Systems
  • Fortress Telecom IP Cameras and NVRs

Third Party Vendors

Whilst we pride ourselves on our troubleshooting skills and abilities to solve many different types of technical problems, please bear in mind that for 3rd party products outside our Recommended Platform, it may take us some extra time to familiarize ourselves with managing and supporting these products.

If the issues can and should be supported by the 3rd party vendor, then we may help you liaise with the vendor directly to get the problem solved in the most efficient and timely manner for you.

We may still be able to purchase items from other vendors at your request (depending on whether our distributors stock it), however if any unforeseen issues arise in the setup, installation and ongoing use, we may need to invoice you separately for this time.